Last Updated – May 28th, 2020
INFORMATION AND DATA WE COLLECT
Eat Me Global (Private) Limited and/or its affiliates ("Eat Me," the "Company," "we," "us," and "our,") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:
Data that are collected automatically (such as IP Address, your device’s operating system);
Identifiers that are used to identify your mobile device such as your unique device ID (persistent/non-persistent), hardware type, medial access control (“MAC”) address;
Profile information that you volunteer (such as name, email address, profile picture)
HOW WE USE THE DATA WE COLLECT
we use this data to uniquely identify users within our system, and to provide access to our app
Operate and improve our Service;
Respond to your comments and questions and provide customer service;
Deliver advertising and marketing and promotional information to you; (edited)
Instagram - Instagram Username - To keep track with the user through Direct Message
Instagram - User email, Mobile number or Address - Provided by the user upon relevance to solve issues pertaining to grocery or food delivery.
Instagram - Company/Brand or product description/information or business liaison details - To on board new brands or businesses with the app and keep updated with stakeholders
Facebook - Facebook Username - To keep track with the user through Direct Message
Facebook - User email, ,mobile numbers, Address, app user name, Delivery Order numbers - Provided by the user upon relevance to solve issues related to the Eat Me Global app or Grocery and Food delivery
Facebook - Company/Brand or product description/information or business liaison details - To on board new brands or businesses with the app and keep updated with stakeholders
Facebook ads - usernames of people who have liked, commented, shared or engaged on the ad platform - these info is given to us to keep track of people and create audiences with them
This policy applies only to the information Eat Me collects through its Services, in email, text and other electronic communications of whatsoever nature sent through or in connection with its Services.
This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Eat Me's Services and social networks that you use in connection with its Services. Eat Me encourages you to consult directly with such third-parties about their privacy practices.
Eat Me Global (Private) Limited, located at #03-39 Gold Hill Plaza, Singapore, 308899. will be in control of your personal data provided to, or collected by or for, or processed in connection with our Services.
This policy may change from time to time, your continued use of Eat Me's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.
The information we collect and how we use it
Eat Me Global (Private) Limited ("Eat Me," the "Company," "we," "us," and "our”) collects several types of information from and about users of our Services, including:
Your Personal Information - Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.
Information about your internet connection, the equipment you use to access our Services and your usage details.
We collect this information:
directly from you when you provide it to us; and/or
automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).
Information You Provide to Us
The information we collect on or through our Services may include:
a. Your account information: If you create an Eat Me account, we may store and use the information you provide during that process, such as your full name, email address, zip code, physical address, and other information you may provide with your account, such as your gender, phone number, and birth date. We may publicly display your first name and last name or last Initial, as well as any photo or other content you submit through the registration process, as part of your account profile. You can modify some of the information associated with your account through your settings page. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by flagging it. You may additionally provide us with this information through third-party sign-in services such as Facebook and Google Plus. In such cases, we fetch and store whatever information is made available to us by you through these sign-in services.
b. Your preferences: Your preferences and settings such as time zone and language, food and other preferences, geotags, wishlists.
c. Your content: Information you provide through our Services, including your reviews, photographs, comments, lists, followers, the users you follow, current and prior restaurant reservation details, food ordering details and history, favorite restaurants, special restaurant requests, contact information of people you add to, or notify of, your restaurant reservations through our Services, names, and other information you provide on our Services, and other information in your account profile.
d. Your searches and other activities: We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visit, businesses you call using our mobile applications, and reservations, purchases, or transactions you make through the Service. We may also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the "Location Services" settings for our applications in Android and iOS privacy settings.
e. Your browsing information: How long you used our Services and which features you used; the ads you clicked on.
f. Your communications: Communications between you and other users or merchants through our Services; your participation in a survey, poll, contest or promotion scheme; your request for certain features (e.g., newsletters, updates or other products).
g. Your transactional information: If you initiate a transaction through the Service, such as a reservation or purchase, we may collect and store information about you, such as your name, phone number, address, email, and payment information (such as a credit card number and expiration date), as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties, and third parties may share such information with us, for the same purposes. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Service, we may publicly display the fact that you transacted with those businesses. For example, if you make a dinner reservation through the Service and write a review about your experience, we may publicly display the fact that you made your dinner reservation through the Service.
h. Your Public Posts: Your contributions to the Service (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) are intended to be published or displayed (hereinafter, "posted") for public consumption on publicly accessible areas of our Services, or transmitted to other users of our Services or third-parties (collectively, "Your Contributions"). Your Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile. Please be aware that no security measures are perfect or impenetrable, though we take all appropriate steps to safeguard your information. Additionally, we cannot control the actions of other users of our Services with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. We may display this information on the Services, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.
We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations.